Sue Butler grew up in Henrietta and has lived in Perinton, Fairport, and Pittsford. She has an associate degree in Retail Business Management from Monroe Community College and completed the Employee Ownership Foundation/University of Pennsylvania "Leading in an Ownership Setting" Program for CEOs as well as Rochester Institute of Technology’s Executive Education Program inStrategic Planning. Along with Tracy Till, she founded Butler/Till Media Services, Inc. In 1998, after working for 14 years on both sides of the media desk in ad agencies, media buying services, and media sales and operating Butler Marketing & Media for five years. After leaving her CEO role at Butler/Till in 2015, she served for five years as chairperson of the Board of Directors and also served on the Board of Directors and Board of Governors for The ESOP Association as well as on the Board of Directors of Synergy Global Solutions, another 100% employee-owned company.