As ConServe’s founding President for over 30 years, he has been involved in the collection industry since 1979, working on both the creditor side in higher education and the servicer side for defaulted loan and accounts receivable. Before founding ConServe, his work experience included assignments in North Carolina, Boston, Cleveland, Dallas, Philadelphia, New York, and South Carolina.

Mark served as President of ACA International, an association of more than 5,000 corporate members worldwide. Additionally, he has served the association on the national level as Chairman of the National Legislative Council, as a member and Chairman of the ACPAC Steering Committee, a member on ACA’s Agency Certification Committee, and as a member of ACA’s Ethics and Professional Responsibility Committee.

Mark is a member of the International Fellowship of Certified Collectors and was an ACA Certified Instructor. Mark remains active in other important industry organizations, including the New York State Collectors Association, where he served two terms as President and is now a Member of the Board of Directors Emeritus.